Monitor going to sleep when connected to docking station. Right-click the Power icon , and then select Power Options.

Monitor going to sleep when connected to docking station I would suggest you to v erify if the default sound device to laptop speakers is set correctly. Power, Network, USB still function but the monitors do not. If you want a more comfortable office setup, you need to get the laptop out of the way. When I connect this laptop to the dockingstation it still works fine. powercfg /requests doesn't show anything, local policy allows sleep, all usb drivers allow sleep. I recently purchased a docking station (Henge-Dock) and I want to doc my Macbook Pro. When i disconnect docking station everything is normal again with laptop. I have a HP Envy x360 connected to HP USB-C Dock G5. I found this article Solved: XPS9310 + D6000: DisplayLink crashes after recent driver updates - Dell Community and reverted the Intel Graphics Driver to the previous version. Or, if I completely shut down, the monitor has come on a few times. When this happens: You repeatedly hear the device disconnect and reconnect chime So, since i got my two monitor with docking station setup. One post suggested I update the Nvidia Graphics Driver from the Nvidia website. The problem is the image quality on the Samsung monitor is really poor. Setting up your external monitor with your laptop closed. I'm able to extend my display from the Surface to the Samsung monitor and things function properly. For some silly reason, however, when the connection gets re-established (when you bring your monitor out of Sleep mode), sometimes the monitor doesn’t re-establish that connection, even though the cable is still plugged in. To make the monitor work, I have to power it off then back on. When the laptop is awakened with its own keyboard, the dock does not awake its monitors or accessories. Plugging in an external monitor is easy, but using your external monitor while your laptop is closed requires a few additional steps. Check the connection between the docking station and the monitor: Make sure that the cables are properly connected to the docking station and the monitor. It is frustrating to MANUALLY turn off the laptop monitor in display settings (configure use only external monitor) everytime. And all this is connected to a DELL external monitor. But then when I "wake up" the laptop, the second monitor still says "no signal". Restart Both Docking Station and PC. It's wall powered, has multiple HDMI and DisplayPort ports, a bunch of USB ports, etc. 9. To this DS, I connected 2 monitors (FullHD, via HDMI), 2. Windows 10. When Furthermore, ensure that there are no malfunctions with your monitors or with your docking station. Right now we have 2 of these setups in production and both have issues with the monitors going black and then coming back on after wiggling the mouse. In simple terms, you can change from dual monitor to So to connect to my external monitor it goes SL3 -> Surface Dock 2 -> External Monitor The connection from dock to monitor is USB-C to HDMI Cable. What setting do I need to adjust to allow me to close the laptop? This thread is locked. HDD Docking Stations; HDD Duplicators. My MacBook Pro is connected to two external monitors using a docking station. At home I only have WIFI, when I plug in the docking station the WIFI no longer works, it says it is (i. Previous laptop (EliteBook), Dock and Windows 7 never required lift of lid to wake monitors from power-save mode. ThinkPad Thunderbolt 3 Dock - Type 40AC Product Home; Drivers & Software; Troubleshoot & Diagnose; How To's; Guides & Manuals; I use a docking station with my laptop to run a pair of external monitors as well as my keyboard, mouse, webcam, and speakers. could it be an issue with a hardware device not powering down correctly. I already owned an HP USB-C G5 docking station with the Thunderbolt connection. u/OmPlate dell dock is . This article provides a solution for resolving External Monitor Flickering issue when connected to Dock using DP/HDMI I have 3 external monitors attached to the docking station via a combination of HDMI and DisplayPort. I have set the 'Power Options' to ''Do Nothing' when I close the lid when plugged in to AC and re-booted but it continues to sleep as soon as the lid is closed. I bought a new docking station (DS) because I got a second monitor which I needed to connect to my Macbook Pro (15 inch, 2016). Most Windows notebook computers power management settings will default to putting the computer to sleep with the lid closed, My Docking Station/Adapter Works Well With My Windows Laptop, Closing the lid should no longer put the computer into sleep mode when an external display and power source is connected, I have experienced similar issue when Dell latitude 7400 is connected to two extrernal 30 inch 2K monitors using either wd19tb or tb16 docking stations. I @sandyga2 . Ensure that the docking station is connected to any of the USB 3. Don't connect it while it's booting. 04 Docking Station: Dell (can't find any more info on it), connects with thunderbolt. When his external monitor is connected, it goes to sleep when he closes the lid. The first dock is a Lenovo 40AF. Has anyone been able to get a Lenovo dock working correctly? If I connect the dock station without monitors, then charging begins and wired Ethernet connection appears i everything fine. When you connect laptop to docking station, the default sound output device will change to docking station automatically. I say this because I also have a bunch of USB devices connected to the dock and before the laptop sleeps I hear the characteristic sound Windows makes when a USB device is removed. Happens almost daily and normally have to turn off and on the monitor 3 or 4 times. Yesterday, I noticed that when I connect my SB3 to the dock, only one of the monitors gets woken up while the other one remains asleep. However, he has two USB docks and it's only happening on one of them. Issue: When the external monitors connected to the G2 Dock go to sleep they do not wake. The monitor goes into sleep correctly when I disconnect the dock, though. My docking station is a Plugable Thunderbolt 3 Docking Station with two external monitors connected: One via Thunderbolt 3 to HDMI cable and the other via Displayport to DVI cable. Even the power button will no respond. This all works flawlessly once I follow the instructions to disable the G-Sync chip in the monitor from going to sleep. When im connected to the external monitor i need to have scaling at 100% or things look bad. Originally the USB tree was not supposed to turn power off ever, but in laptop world even a small drain would cause user experience problem, so laptops invented this extra power state, "D3(cold)". If you open the laptop, you only get a black screen. Never had a problem with the Samsung as a monitor before. My RGB keyboard would light up, so I knew the Deck was online. The most annoying issue is waking up from sleep mode and not having the monitors work at all. I would like it never go to sleep. Hello -- I have a Mid-2012 MacBook Pro that is running OS 10. Turn off 'Close lid to sleep' when only connected to dock/monitor Want to start laptop using docking station - posted in External Hardware: I have a Dell Inspiron 15 5570 running Windows 10 1903. 1. But if Is anyone else having an issue where the G15 is not going to sleep when connected to a docking station (using a Targus dock with USB C with 100W PD). February 14, 2024. Connect the AC adapter to the docking station. I am currently running a personal laptop with windows 11 (Lenovo IdeaPad 5) through a HP USB-C docking station. Following failed to help: - Power button on the dock - Reattaching USB cords on the dock - Reattaching docks USB cord on laptop I've made sure that all updates are current for the computer, the docking station, and the OS. FIX STEPS: Display On one side of the KVM I have a desktop PC with an NVidia GTX 1080 Ti. The internal screen lid is constantly closed and I don't usually use it. 3. Details: The Laptop screen wakes OK but the external monitors do not, whether one or two are plugged in. External hard drive connected through the dock is unmounted during sleep, interrupting applications and potentially corrupting data I run my HP laptop on an HP docking station connected to an LG monitor, and when my computer boots up or wakes up from sleep, about 50% of the time I have trouble connecting to the monitor. Restarting the laptop does NOT fix the issue. But when my DiplayPort Monitor is connected and the monitor input set to my PC, the screens never go to sleep, no matter how long I wait, no matter if I shut down other apps. Now we are facing the following problem: When the notebook is connected to the docking station in a turned-off state and boots up, you only get a picture on the two external monitors. This occurs with ThinkPad P70 when plugged into the docking station and connected with When the laptop is attached to an external display, I want it to do nothing (i. Power settings have been updated so screens don't go to sleep as long as there is power. The laptop is still on (power settings are set to 'do nothing' when the lid is shut), but the screen still goes blank. We're happy to provide some information. I'm getting this message when I connect my docking station "display connection might be limited". Win7 Prox64. Dell replaced my motherboard, but the second monitor would still not display. It goes back to sleep shortly after when it doesn't receive a signal. The partial workaround I have found to the dock sleep issue is to connect them by using a minidp to hdmi adapter, then hdmi cable. Sometimes it works, sometimes it doesnt, and from the PC's point of view it looks like the monitors are connected and should work but the monitors are still "searching for signal". u/easily-amazed dell dock has the latest firmware. Thanks for taking the time to post your question to Apple Support Communities! Based on your post, it sounds like you have question about your external monitor going to sleep when closing the built-in display of your MacBook Air. I have to redock and restart. Scenario: Surface Book is off; Surface Dock is connected to Surface Book; External monitor (DELL P2415Q) is connected to the surface dock; Power On: Surface Book begins booting; Windows Hello camera turns on We have a Dell Latitude 6530, using a Dell E-Port Plus - port replicator with a NVIDIA NVS 5200M. The problem I have is that when I shut down the Surface, the Dock seems to continue to provide power to the Monitor and the monitor doesn't go into standby mode. Frequently if the machines go to sleep they will not wake no matter what you do. Similarly, in the case of connecting headphones on laptop. Originally installed it with 2 Dell P2413H Displays connected with DVI cables to the docking station. I'm not sure if the computer is going to sleep or if it is just the monitors but the sleep setting is set to never. Since Hardware profile is gone, every time I connect my Windows 11 laptop to docking station, I had to manually disable laptop screen. Everything was working fine until a week ago, when my middle monitor (DisplayPort) would only work when the laptop lid is open. Wireshark starts showing a bunch of retransmissions. I have a latitude 5300 with a D6000 docking station. Samsung G97T 49” DP to Usbc to docking station to Laptop: Dell Precision 5220 running Ubuntu 16. Let it restart after the install and you should be able to connect it after it boots up. 0 (D1000), Dell USB 3. The fan is really loud and never stops. I'm using a docking station with 2 external monitors but I'm not sure as to the model. Tried multiple cables and adapters. This article shows you how to resolve external monitor goes to sleep mode when computer lid is closed – ThinkPad P70 I'm having a curious issue where I have a Latitude 5590 connected to a WD19 docking station (I've tried it on the WD16 as well and had the same problem) with two monitors connected via Display port (I've tried HDMI and Display Port as well). When attempting to wake a system from sleep when connected to a Dell Dual Video USB3. For detailed information on how you still want the monitor to be active when the lid is off, please refer to the detailed reply in the FAQ. "Balanced" power options. I went into the power controls and have it set that when I close the lid the computer should do nothing, and yet as soon as I close the lid, it goes to sleep. So when i connected my first monitor with hdmi and the second monitor with VGA, both screen began sleep mode. My issue is that every time my device goes to sleep, shuts down or restarts; the external monitor is disconnected. Another post suggested the problem was with the monitors' power If available, this BIOS setting should be On: Always On USB. Share. it is connected) but won't transmit data. . When I have a meeting window active in either external monitor, after a few minutes, the screens will flicker, black out, and reset, throwing the programs I had open all over the place. We have begun using the HP 840 G3 (with Windows 10) with the 2013 Ultraslim docking station and 2 external monitors. Even turning on the monitor If your second monitor goes in to Sleep mode after connecting it to your laptop, it could be that some settings of the Power Options in Windows 10 are incorrectly configured. I'm not sure why the monitors or computer keeps going to sleep. The problem is that whenever I disconnect the power adapter (while the lid is closed), it triggers a sleeping mode. Did you check if the laptop goes to sleep when not connected to external monitor and lid closed? To respond to your questions (1) I have set the sleep function to operate on laptop lid close only when the laptop is on battery power. Our monitors (connected with DisplayPort to the USB-C docking station) do not wake up after laptop goes to sleep, when trying to resume work on the computer all other devices plugged into the dock resume function except monitors. Some or all of my monitors are not waking up after my computer or tablet comes back from Some or all of my monitors are not waking up after my computer or tablet comes back from Sleep mode. We recommend that you restore all power settings to default and see if the second monitor still goes to Sleep after connecting it. Our monitors are not on the unsupported list. To be sure, I'm not using a second TS3 or even an Monitor doesn’t like reconnecting/turning on when computer goes to sleep/shuts down/ restarts. I Have exactly the same problem. I do have some question to what i think it might be, but i have no clue at the moment. We have now updated the firmware of the monitors, but unfortunately the problem remains. It happens multiple times during the day while there using the computer (it’s not like We are using them in combination with a WD19 dock and two P2419H monitors. I purchased 2 docking stations, one for work and one for home. The keyboard and mouse (both non-HP products) are detected. The questions i have are: Wake From Sleep. g. Sometimes I forget to save my work and then I lose it all when I have to force restart my laptop when it does not wake up from sleep on connecting external monitor. My Windows version is Windows 10 Home 1703 Build 15063. How can I close my Surface Pro (w/Type keyboard), without shutting down, and have the display turn off while the external monitor remains on? I have a Surface Pro w/ Windows 8, Touch keyboard, and an external (non-touch) monitor. For the second setup it's always the same monitor that goes black since it's the only one. USB keyboard and mouse do not wake laptop from sleep. I want a solution such that it happens automatically when (dis)connecting the dock/monitor without any manual seting change required. I got my googling figured out, and apparently this is a known issue with some USB-C network adapters / docks if you leave them connected to power and ethernet while they're not connected to a computer. They work fine enough, but we have been having a consistent issue with these docks where a monitor connected to the top DP port on a 40B0 Thunderbolt 4 docking station flickers black to the point of it I have HP ZBook, HP Thunderbolt Dock and latest drivers. The LED on the power button remains lit. Keep the computer operating, 2. About once a week when I come to work, the Dock is not working properly any more: - Screens work still - USB keyboard and mouse don't work . (Just documenting for others with the same problem:) For some time my laptop (Lenovo Thinkpad T480) did exhibit this strange problem when trying to resume from Sleep/Hibernate: When the laptop was connected to a Allright so I have two Dell S2716DG monitors connected via DisplayPort to an Aten CS1942DP KVM. This workaround involves a registry key designed to disable the Display Stream Compression (DSC) function which is used to increase the maximum available video bandwidth. Update the docking station’s firmware: Visit the HP website and download the latest firmware update for your docking station. The LED on the power button flashes three times to indicate that the self-test passed. Click the Save The first thing to do, however, is to check the cable connection between the Dell monitor and the computer. Current Specs: HP zBook, HP 2013 Ultraslim Docking Station, and Dual HP EliteDisplay E221 external monitors (DisplayPort). The monitor has no issues when connected directly to the Surface, or to my Dell XPS 13, or the Dell Thunderbolt dock I My first docking station is hooked up to 3 monitors while the other one is only hooked up to a single monitor. In the BIOS (and probably Dell Power Manager), there should be a battery 'profile' setting, with one of the options being "Primarily AC Use". It's a while after it goes to sleep. You will find that you are unable to wake the unit from sleep, if you disconnect the system from the docking station. Everything appears to connect properly with my HDMI cable going from the monitor to an adapter to the display port of the docking station. As a test, one of the users had their entire setup replaced, new monitors, docking station, and computer, and within a week the issue returned. 540. Your USB video adapter, USB docking station or USB monitor constantly disconnects and reconnects, or freezes. However, other USB devices (e. But when I wake it up, the external monitor doesn't wake up. I am having this same issue with my SP3 with a docking station. You can vote as helpful, but you cannot reply or subscribe to this thread. I have it plugged into the USB C port that supports PD and everything works such as the I'd put the Steam Deck to sleep in Desktop mode on the Dock with an external monitor, and it would not light the monitor when I tried to wake it. The laptop I use is an HP Elite Book 830. Same behavior when itvis connected to the power usb-c port or the thunderbolt port Any guess what this can be? Quick note: If you use this device on the go, it's best to keep the lid setting the same unless you will be OK using the "Power" menu from the Start menu to sleep the device. I have the 2022/G14/6900HS/6800s laptop. This is concerning because it will continue to This post will show you how to wake Windows 11/10 laptop from sleep with lid where you want to use your portable laptop as a desktop connected to a monitor, you are going to face a few Then I bought my own WD22TB4 Docking station for home. 5mm jack, ethernet cable, 2 Bluetooth adapters (for mouse and for keyboard) and a charging cable for it (for the DS itself). Really Appreciate any help I can get. Both of the USB-C display ports on the back of the dock are connected, via USB-C to DVI-D, to two monitors. Verified on a Lenovo T14s with USB mouse and keyboard attached to a ThinkPad USB-C Dock device. As soon as I plug in the USB-C cable, the laptop goes into startup mode. This only occurred on a Teams call but does not through a desk phone. My dad has a weird issue with his MacBook Air M1. On the other side of the KVM is a laptop connected through a TB3DK2DPPD Weird issue I encountered on my new Legion 5, when it is connected to an external monitor I have it on Extend mode because I like to use two monitors, but after it goes to sleep and waking up again, the laptop screen is blank and my external monitor becomes the main PC screen, FN +F7 doesn't help and i can't get the laptop screen to lit up until I restart. So it's not immediately after it goes to sleep. 4. I have changed the settings in the laptop (when not connected to the docking station) but that hasn't helped. Connect it once you have logged in and everything has loaded. I'm trying to have it so my Dell XPS 13 9300 can be closed while connected to a monitor, and that monitor stays on. I have updated HP drivers with two different HP update tools. I just bought an HP ENVY 17-ch2035, with Windows 11. PC Data Center Mobile: Lenovo Mobile: Motorola Hello techsupporters, I recently bought a ASUS VG27AQ1A monitor as a late christmas present to my self to use for gaming at higher refresh rates, and I am having some strange issue that I can't find an answer to and I can't seem to solve. My solution to fix the black screen problem (effected my second monitor connected via DVI) was to install the newest DisplayLink driver: Disconnect the docking station I did try plugging it into the dock when it was in Sleep mode, but found it wasn't successful. To the right of "When I The issue occurs if 1) the Surface is connected to the dock and the Surface goes into sleep mode, or 2) If the Surface is completely disconnected from the dock, even then the monitor will continually wake and go back to sleep. Configuring Power Options to "Do Nothing" for Lid Close while on power allows the user to close the lid of their laptop and still use their desk monitors without putting the laptop to sleep. Thank, Hope to hear something usefull. I only use the external screens. replug the Thunderbolt from the docking station. I've checked power under system in settings and it is also correct. Disconnecting from the Docking station does nothing nor does typing on a wired keyboard or moving a Bluetooth ms mouse. If I shut the lid, the monitor goes black and then a few moments later it goes to sleep. It goes to sleep after 3 minutes of inactivity; I have to wake it up (takes a few seconds) then log back in. The home monitors are a 24" Dell and a Samsung TV acting as a monitor. If you cannot access the "When I close the lid" setting, then, Power menu—Select Change Settings that are currently unavailable. This setting is supposed to lower the maximum charge threshold so that when the laptop says that it's "100% charged", it's actually only filled the battery to about 85% or so (the exact number is not documented, but the consensus among My incredibly long title sums it up. My company has 75-100 e7450s and 7440s, all of them are connected via an E-Port II docking station. Users may report that when connecting a USB-C Docking station to a system, the system powers on automatically without pressing the power button. While Plugged-in, Turn off display: NEVER; Sleep: NEVER. The laptop is connected to two external monitors via USBC port and HDMI adaptor. If your computer does see the monitors connected to the dock, You may need to adjust your computer power settings if closing the lid so that it doesn’t go to sleep. USB-C docking stations may also be connected to a Thunderbolt 3 port on the laptop. Then the monitor will come on. 0 (D3100), or Dell Universal (D6000 series) Docking Station when using the dock to also charge the system. I have a Lenovo ThinkPad P15 connected to a USB-C docking station, itself connected to two monitors. I read a bunch of forums which stated that you will Skip to Have you investigated if there is enough Graphics processing power in that laptop to drive three large monitors via a docking station? If you modify the setting for closing the lid when the laptop is plugged in, it will prevent it from going into sleep mode when you close the lid. Sometimes i will get a display on my 2 external monitors via docking station but very rarely, even at this, when laptop goes to sleep and i wake the laptop up it freezes again. It would be nice if the dock worked as it should. I'm having problems with my external monitor - as soon as I close my laptop lid it goes blank. My system recently started turning of two of my 3 external monitors when I close the lid on my laptop. External monitor issues with ThinkPad T490 and Ultra Docking Station. I also have a docking station at work which is connected to a 27 inch QHD monitor. 0 stereo via 3. All connected to ThinkPad Thunderbolt 3 docking station. I noticed that problem is persistent when the charger is plugged into the laptop. Other components from the Dock i. I have to hard reboot a few times before it works. All up to date. The second monitor worked when other laptops were connected to the docking station. We have also updated the firmware of the docking station. Log in New Customer? Register HDD Docking Stations. If I try to connect one monitor to the dock station, then the laptop freezes, but eventually (after 10-15 min!) it becomes active again and I see picture on both laptop's builtin screen and the connected monitor. As soon as I unplug the docking station, wifi works perfectly again. 2. Using the same Latitude 7430 but the home docking station and my own monitors (and, obviously, different cables) -- it still happens. So I'm guessing that the laptop sees the dock (and hence the monitors) disappear, dumps all I bought a new docking station (DS) because I got a second monitor which I needed to connect to my Macbook Pro (15 inch, 2016). It always stays on. Option 5 to delete the registry keys does fix the issue. A loose connection can cause the monitor to go to sleep. When your monitor goes to sleep, the connection between it and the cable connecting it is severed. My guess is that the dock goes to sleep just before the laptop does. Our monitors (connected with DisplayPort to the USB-C docking station) do not wake up after put to sleep, when trying to resume work on the computer (which hasn't been powered off or sleeping/hibernating during the time) Workaround is to unplugg the USB-C cable from the computer and plug it back i After updating to Windows 10, no monitors that are connected through the docking station are detected. The other monitor does not have this issue. These machines do not exhibit the behavior when they are not connected to a docking station. Most Windows laptop default setting is when the laptop has switched off into sleep mode(i. Like a profile for dock station . They disconnect when internal hubs are turned OFF. and every now and then, the monitor on my laptop goes completely black. Do not connect any cables to the docking station for 3 minutes. When you mention connecting the Surface laptop to a surface docking station and USB-C, do you mean that one display is connected to the Surface laptop via USB-C or that both monitors are connected through the I have 2 Samsung Curved Widescreen Monitors but there are times where i connect my docking station so that i can utilize both monitors or all 3 and i get the black screen of death. I get it all set up, but when put it in the docking station, I have to have the lid closed and it goes to sleep. SHOP SUPPORT. When I disconnect it from dock/monitor, closing lid puts laptop to sleep. 0 ports that is available on the laptop. I use the DA200 docking station, which uses a USB-C type connector. I have to remove the cable and leave it for a minute then try plugging it back in. SAMSUNG Monitor doesn't "detect" after going to sleep with laptop I have a Samsung external monitor I'm connecting via the display port. For some reason with the Dockstation connected it just wouldn't recognize the screens. Install it following the instructions provided. The monitors work perfectly when the HDMI adaptor is plugged in, but when the laptop awaked from sleep, only one of the external monitors is detected. not go to sleep) when I close the lid, battery powered and plugged in. , lid off), the monitor will also be disconnected since no video signal is coming out from the monitor. Allow the docking station to auto reset. All sleep modes on windows are disable, except the Screen timeout, which should turn the screens off after 10 minutes of inactivity. For the triple monitor setup it'll be a random monitor that goes black. Here are some of the forms that takes: - Monitor does not power up. 2 monitors via HDMI and 1 is with DisplayPort. PC > Accessories > Docks > ThinkPad Thunderbolt 3 Dock - Type 40AC. I only mirror my laptop screen on the larger external monitor, so i am not using one screen as the primary/secondary. The docking station has nothing connected except for power. Below are some instructions on how to use an external monitor without having your laptop lid open: This article shows you how to resolve external monitor goes to sleep mode when computer lid is closed – ThinkPad P70. So, separately connect the docking station and your monitors to another device (if possible) to test if they return a response or not. I've tried setting the external monitor as the main display, using it as an extended display and a duplicate, and the issue keeps Hi @EmmanuelRille welcome! the problems you are dealing with seem to be "common" to many of us in particulare having the Latitude 5x30 connected to external docks WD15-WD19-WD22 or external monitor through type-c -> HDMI adapter Brand new G5 USB C dock into 2018 MacBook Pro by USB C. 4) Dock: Anker PowerExpand 13-In-1 USB-C Docking Station Laptop: Asus ROG Zephyrus G15 GA503QR (Nvidia RTX 3070 Laptop) I haven't had many issues with this setup overall, but one rather annoying one is that after the laptop and monitor go to I want that when laptops are pluged in to the dock staion they should'nt go to sleep mode and when its pluged out of dock station than after given time in power options it should go to sleep mode without changing the settings after plug out or in. 0 or USB-C docking station. Monitors sleep fine when connected directly to my sb1 via minidp. I tried to use the two monitors when the charger is not plugged in and it seemed that the fan is going less noisier. When the laptop is attached to an external display, I want it to do nothing (i. Every so often a monitor will go black for a moment and then come back. The computer will wake from sleep but the monitors will not wake unless I unplug and plug back in the USB-C cable. Laptop is Lenovo Yoga running Windows 11 with Intel(R) Iris(R) Xe Graphics driver. e. What do I do? Drivers & Downloads; Log in. And re-docking disables the internal display and turns on the external displays. As I said, I have an Dell XPS 13 Laptop. When it is 2 of the people have surface tablets attached to docking stations with 2 screens attached. And many of them are using dual Dell U2717D monitors. I don't believe a docking station should be causing this issue and the answer below is unacceptable. That means buying an external monitor, keyboard, mouse, and maybe even a good docking station (for a PC or Mac). USB-C docking station - USB-C docking stations may be connected to a USB-C port that supports DisplayPort over USB-C alternate mode. The only way to solve the issue is using the build in HDMI port, and another thunderbolt to HDMI port to export the display signal. The laptop wakes up from sleep when either the USB mouse is moved or a key on the keyboard is pressed. It will connect when I boot up but when my computer goes to sleep it won't detect the monitor when it awakes. The monitor keeps powering on when the Macbook is asleep because it detects a power source from the dock when the Macbook is connected. HDD External Monitors Keep Going to Sleep Mac Software. Check out the "Connect your display" section of Connect a display to your Mac If you have already connected an external monitor, but you found the laptop screen not mandatory for your work, it is possible to turn it off. Hello, I have three 27" Samsung Curved FHD External Monitors connected to an HP G5 USB-C Docking Station. Failing that I would check the power saving settings of your monitor and confirm it's not just going to sleep the moment it doesn't receive a signal. Like my previous laptop, I'd like to close the Surface Pro, and: 1. The screen would come on, even though it was closed and it didn't connect to the monitors. Depending on the connection that your monitor is using, ensure that it is connected to the right slot—for instance, if your Dell When the laptop is connected to the dock and operating through the external display I cannot close the laptop lid without the system going to sleep. I have just bought a HP USB-C/A Universal Dock G2. 15. But for some reason when connected to external monitor it does not wake up from sleep. At work the docking station is perfect and uses an Ethernet cable. My problem is that: All my windows and open software I have when my laptop goes to sleep, they are all again positioned on my main monitor on top of each other after waking up from However, when I connect a docking station to connect two monitors to my laptop, the fans spin continuously. When I connect my HP monitor to my HP docking station, it is not detected. The problem is, when disconnecting the laptop from the dock Windows doesn't realize the system is not on AC any longer and continues to stay awake. Also when the issue occurs, I can move the Surface to another dock, and the issue keeps happening - so it's a Surface thing, not a Dock/monitor issue. This all works flawlessly once I follow the instructions to disable the G-Sync chip in the monitor from I haven't had many issues with this setup overall, but one rather annoying one is that after the laptop and monitor go to sleep, I'm not able to get any display output through the Our monitors (connected with DisplayPort to the USB-C docking station) do not wake up after put to sleep, when trying to resume work on the computer (which hasn't been The laptop (Windows-10) is connnected to the external monitor via the USB-C to DP cable. I do not want to use the laptop's monitor (compared to the other monitors, it is too small and its DPI is too high). I have updated display driver directly from their site. In my office I have 2 monitors on the desk and another monitor on the wall. Do a restart or shutdown and then go and re-install the drivers. When i plugged in my hp usb-c mini dock to my computer, it didn't do anything. Try a different cable or port - If the cable connection is secure, try using a different cable or port on the Surface Dock. To prevent this behavior, follow these steps: Enter the BIOS (press F2 at the Dell logo when booting) Select the "Power Management" drop-down; Select "USB Wake Support" Deselect "Wake on Dell USB-C Docks" as an update it is related to the Laptop going to sleep, not with the screen powering off/locking. If you have not already done so, In the Taskbar. Thoughts on how to fix this? I have the same docking station and a Sony monitor at another location that does not have this same problem. That's my two cents Yes. Right-click the Power icon , and then select Power Options. But neither of Display: Gigabyte G34WQC (connected with DisplayPort 1. After a reboot, everthing works fine up till the first time the computer sleeps: The display turns off after 10 mintues and wakes up fine. After some time the Surface Pro 3 falls into sleep mode and if I wait not too long I can wake it up using my Bluetooth mouse; which activates the docking station and the external screen. Dell engineering team has provided an approved workaround to help mitigate, in most cases resolve, most short-term video loss with external monitors connected to your Dell docking station. I have updated the drivers but it's still not working. I have Once you have connected the monitor to the docking station and made the necessary adjustments to your laptop’s display settings, it’s important to ensure that everything is working correctly. When I connect the power directly to the laptop it sleeps fine. This article shows you how to resolve external monitor goes to sleep mode when computer lid is closed – ThinkPad P70. 7. In the left pane, select Choose what the power buttons do (wording may vary by product). I did this but it did not fix the problem. Connecting to docking stations – set up tips. When I close the lid, while docked, the two external displays go blanks and I can't wake up the G14 (Windows power has G14 going to sleep when lid is closed but this should be okay as it should My setup is: HP Zbook Fury G8 with 3 external 24" monitors. Check the cable connection - Make sure that the cable connecting the Surface Dock to the external monitor is securely plugged in. Have regularly run the Dock Updater, so i'm confident that's as up to date as possible. Monitors: 2x Benq Senseye 3, Model # GL2670-B BIOS Version: 1. We replaced the headset including base station and we no longer have issues in Teams. But as soon as the laptopscreen goes black (after few minutes) or the laptop goes to sleepmode (either by hand or automatically), the second monitor goes to sleep mode as well, which is okay. The monitors are detected if I plug them directly into the laptop's HDMI or VGA ports. I have a Thunderbolt docking station, but every now and then it goes to sleep: - USB ports don't work any more - Screens work still . But if the laptop goes to Sleep, I have USB devices don't disconnect when put into "sleep" mode, aka USB SUSPEND. Safi Rashid My workstation is set up such that I have a Surface Book 3 connected to a Surface Dock 2. I have a docking stations Dell D3100 that it is connected to. Whenever the SP3 goes to sleep, i no longer have signal sent to the Acer monitor upon waking. Since the laptop will be getting power when connected to the USB-C dock, it will allow you Unable to close the lid on my laptop when using docking station without it going to sleep immediately. Connected to the docking station are two external BenQ GL2250 monitors via display port, and a The external monitor goes to sleep mode when the ThinkPad lid is closed with the power button on. We recently experienced the same issue with an 8240. Power on the docking station. Therefore I use it closed down. Every time the system goes to sleep after inactivity, it start to give the windows event chime that similar to detect and disconnecting a hardware continuously till I use my laptop or shut down/hibernate it. Ater 30 minutes of idle the laptop goes to sleep. If instead of using a dongle (Thunderbolt to HDMI/Displayport) if you connect a second dock to the TS3, and connect the 2nd monitor to that dock, the wake from sleep problem goes away. We are using probook 450 g8 and elitebook 850 g8 with the dock all with updated drivers/bios. Only the display monitors seem not to be detected. It does not go out, as I can still see the back light on in the monitor, but just goes black, with external monitor still working. - Monitor powers on but does not find any input and then powers down. I have successfully connected two external monitors using a StarTech USB3DOCKH2DP Docking Station. On one side of the KVM I have a desktop PC with an NVidia GTX 1080 Ti. If I connect an HP27sv monitor to an HP DVI-to-DisplayPort adapter, and plug that into the docking station, then I get the following behavior. Shortly after setting them up, 8 out of 10 are exhibiting this strange behavior whereby they crash when going to sleep or while attempting to wake from sleep while plugged into a USB-A 3. So sleep over hdmi works for me. My Windows version is Did you check if the laptop goes to sleep when not connected to external monitor and lid closed? Method 1 : Run the Power troubleshooter by following the steps below and Closing the lid should no longer put the computer into sleep mode when an external display and power source is connected, instead one of the external displays should now become the Primary display with the desktop SOLUTION: Update the display driver, from "Generic PnP Monitor", to something more specific to the actual monitor model in-use (HP EliteDisplay E221). I'v read a couple of post on this problem. The ones on the desk turn off; the one on the wall display stays on. The surface detects the monitor and uses it but the screen is off. I assume that there is a setting somewhere How to resolve issues when the monitor does not display while the system is using a dock. My setup is surface pro 4 i5 version and Samsung u24e850r 4k monitor connected via the surface dock. If I connect my USB Memory Stick to USB-C port eveything is fine. PC Data Center Mobile: Lenovo Mobile: Motorola It wakes up from sleep and works normally. When surface is switched off or sleep, the external monitor will not go into sleep but going into an endless wake/sleep cycle. Docking disables the internal display, undocking does NOT sleep the computer and the primary display is moved to the internal display. keyboard, mouse) still function properly through the docking station. First, check the connections between the docking station and the monitor. 4 I can only ever have the machine connect to the docking station and have my external monitors work if it's restarted while plugged into the dock. And the only solution is to reboot it (hard reset --> Holding down Shutdown key) What we see there is that it goes like usual in sleep (All backlight goes off) but when u turn it on, all backlight goes on except for monitor. When the laptop screen goes black, I have to restart the computer to get it Our org uses Lenovo laptops and Lenovo Thunderbolt 4 and 3 docking stations. Restarting your docking station as well as your computer is known to fix If someone goes into sleep mode in any way (Closing lid or pressing on "Sleep" in windows) the Laptop stays in sleep. It's connected via a USB-C to DisplayPort cable. Took dock to microsoft store years ago and they gave me a new dock, had the same I am connecting my Surface Pro 3 on the new docking station (for Surface Pro 3 and 4). When I unplug the monitor cable from the dock it goes into standby but the moment I plug the cable (Display Port) back in the monitor powers up and says it can't detect the display port. My preference is use only external monitor when connected to docking station. As soon as I unplugged the USB-C power cable from the Dock, the monitor came on instantly. nmilhdk exxqo qwv hmx tksr oorho dqjewb ohvnej xkkyt qgabg